We have made every effort to display as accurately as possible the colours of our products that appear on the website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.
All sizes and measurements are approximate, however we do make every effort to ensure they are as accurate as possible. Unless otherwise stated, sizes indicated are European. Please refer to the size guide for clarification.
We will take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was entered onto the system. We reserve the right to refuse orders where product information has been mis-published, including prices and promotions. Prices are inclusive of VAT.
PURCHASE OF PRODUCTS
When you place an order on our website we shall email you an acknowledgement. If there are any problems with your order we shall contact you.
Once you have checked out and your order has been confirmed, you will not be able to make any changes to your order so please make sure that everything is correct before clicking the confirm button. In particular, please note that no changes can be made to the delivery address you have provided once your order has been placed.
We reserve the right to refuse an order for a legitimate reason, for example, in the following circumstances:
• the product ordered is unavailable from stock;
• we are unable to obtain authorisation of payment;
• an error is identified within the product information, including price or promotion; and/or
• if we suspect any fraudulent activity.
In any of these cases, we shall inform you accordingly and if payment of the order has already been made, we shall reimburse you without delay and in any event within no more than 30 days.
Goods are subject to availability. As there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to particular items may change. If an item you have ordered becomes out of stock before we accept the order we shall notify you as soon as possible and you will not be charged for the out of stock items.
We will take all reasonable care, in so far as it is within our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part, we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the website.
RETURNS – REPLACEMENTS
You may ask for a replacement of the product only if:
- The product and its packaging have not been used or damaged and it is in a saleable condition.
- The product to be accompanied by all necessary documents to prove transaction
- Notification to us up until 4 days upon product delivery.
- That shipping costs to replace the product are being paid by the customer, whilst we send the replaced one for FREE!
- Prior to any returns, please consult justBrazil by email in order to withhold the size or product replaced and the delivery address!
- Returns are not accepted, just replacements.
- Replacements are also accepted for "sale items"!