1. Credit or Debit Cards
Pay with your credit or debit card with the most secure payment platform "Braintree" a PayPal company, where cardholder data is managed in the Braintree Vault, using multiple encryption keys with split knowledge and dual control. This data store cannot be connected to via the internet.
2. Via Paypal
Pay with Paypal, the safest method of payment online and the most widespread. You can use Paypal with a debit or credit card without any charge. Creating an account is easy and quick.
3. Cash On delivery (valid for orders within Greece)
Pay the employee of the transport company, with the delivery of your order at your place.
4. By Bank transfer
Prepay your order in our bank account:
Bank: ALPHA BANK
Then send us the copy of the bank transfer payment to firstname.lastname@example.org or just the transaction number.
DELIVERY & SHIPPING
All orders to Greece are shipped with ACS courier and in Europe and to the Rest of the World with DHL.
|Greece||8€||up to 3 working days||on orders above 80€|
|EU Countries||15€||up to 4 working days||on orders above 150€|
|Rest of the World||20€||up to 5 working days||on orders above 200€|
All orders are shipped from Monday to Saturday until 14.00. Above you may see the cost and the time of delivery depending on your country.
– Saturdays and Sundays are not classed as working days.
– In small villages or islands, it always takes longer to deliver than in capital and big cities.
– If you are not in home when the delivery is made, a notice card may be left by the courier service to advise how and where the delivery may be collected. In some cases/countries your signature may be required.
– Although we do have the products in stock, some times due to various reasons (ie weather conditions, strikes, incorrect contact information) may delay your order.
- Cash on Delivery orders will be cancelled within 3 working days after arrival in destination if customer did not pick them up.
TRACKING YOUR ORDER
In order to track your order with us, you will need to have your tracking number with you. This can be located on your despatch confirmation email.
For orders placed within Greece, please click here (ACS)
For orders placed outside Greece, please click here (DHL)
REPLACEMENTS & REFUNDS
You can ask for a replacement or a refund if:
1. The product and its packaging have not been used or damaged and it is in a saleable condition.
2. The product to be accompanied by all necessary documents to prove transaction.
3. Notification to us up until 3 days upon product delivery.
Please note that:
- If there is nothing that you may find to replace your product with, you may return the product and receive a credit-note for your next purchase.
- In case of replacement, the return shipping cost will be paid by the customer and the replacement shipping cost will be for free.
- In case of refund, initial shipping costs and the return shipping costs will be paid by the customer.
- SALE items are non-refundable. Replacements are accepted and both the return shipping cost and the replacement shipping cost will be paid by the customer according to the charges above.
Prior to any returns, please consult justBrazil by email in order to withhold the size or product replaced and the delivery address!