Shipping policy

All orders to Greece are shipped with ACS and in Europe and to the Rest of the World with DHL.

Country	Cost	Delivery Time	Free Shipping
Greece	€4	1-2 working days	on orders above €100
EU Countries	€30	2-3 working days	on orders above €500
Partner Countries*	€35	3-5 working days	-
Rest of the World	€40	3-5 working days	-
Elevated Risk**	€60	3-5 working days	-

 

* Algeria, Andorra, Turkey, United States, Canada, United Kingdom, Albania, Belarus, Bosnia & Herzegovina, Gibraltar, Jersey, Kosovo, Liechtenstein, Moldova, Montenegro, North Macedonia, San Marino, Greenland, Switzerland, Iceland 

** Bahrain, Jordan, Egypt, Israel, Kuwait, Oman, Qatar, Saudi Arabia, United Arab Emirates 

Should there be any remote address within a country there might extra charges imposed that we will advise you prior to shipping

NOTES

– All orders are shipped from Monday to Friday until 15.00. Delivery times mentioned above are an estimate and these are calculated on shipping date.
– Weekends are not classed as working days.
– In very small villages, remote places or islands it might take longer to deliver and there might extra charges applied. In such a case, prior to shipping we shall get in touch with you by email for approval.
– When the order has been shipped, you will receive a confirmation email with the tracking number of the shipment and its status. Although sometimes identification may be required, please make sure that there will be someone to receive your delivery. In case no one will be availble the day the delivery is made, a notice card may be left by the courier service to advise how and where the delivery may be collected. In some cases/countries extra charges may apply scheduling a re-delivery.
– Although we do have the products in stock, some times due to various reasons (ie weather conditions, strikes, international customs issues or any other factors beyond our control) may delay your order.
- Deliveries outside EU may be subject to local import taxes and duties, which are your responsibility when these apply.
- We do not deliver to P.O. boxes.
– When free shipping is applied, it applies to the first order and not to return or refunds. Please read our return policy.
 

TRACKING YOUR ORDER

In order to track your order with us, you will need to have your tracking number with you. This can be located on your despatch confirmation email together with the tracking link.
For orders placed within Greece, please click here (ACS)
For orders placed outside Greece, please click here (DHL)